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Posted by on Sep 10, 2013 in Entrepreneurship, Featured, Food For Thought, Managing People | 3 comments

A Simple Tip To Balance Being Nice Manager and Deliver Results

A Simple Tip To Balance Being Nice Manager and Deliver Results

As a manager, I have always wanted to find balance. On the one hand, I want to be nice. I want my team to trust me, like me, confide in me, and enjoy their time around me and around each other. On the other hand, I want to deliver great results. I want to continually improve and over-achieve as a team and as individuals in the team.

Finding this balance is tough. Here’s a tip.

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Posted by on Jun 20, 2013 in Entrepreneurship, Featured, Food For Thought | 0 comments

Meet and Beat The Biggest Obstacle To Starting Your Business

Meet and Beat The Biggest Obstacle To Starting Your Business

A lot of obstacles pop up as you start a business and work to make it successful. You have competitors, required capital, self-limiting habits & beliefs, and many others. All of them can be overcome. However, there one obstacle that is the toughest of all. It will stop you from starting your business and cloud your judgment as you build your business. It can also sink your business.

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Posted by on Jun 12, 2013 in Entrepreneurship, Featured, Food For Thought, Managing People | 2 comments

The Root Cause of Good and Bad Customer Service

The Root Cause of Good and Bad Customer Service

Have you ever felt like reaching over and hugging the person behind the counter? Have you felt like reaching over and beating the person up? We all have our good and bad customer service stories. Below are real life examples of a good and a bad customer service encounters. Then the conclusion of what makes a company provide either the good or bad experience to their customers.

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