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A Simple Tip To Balance Being Nice Manager and Deliver Results

Posted by on Sep 10, 2013 in Entrepreneurship, Featured, Food For Thought, Managing People | 3 comments

As a manager, I have always wanted to find balance. On the one hand, I want to be nice. I want my team to trust me, like me, confide in me, and enjoy their time around me and around each other. On the other hand, I want to deliver great results. I want to continually improve and over-achieve as a team and as individuals in the team.

Finding this balance is tough. Here’s a tip.

Have Fun At Work And Improve Performance While You’re At It

Posted by on Sep 1, 2013 in Featured, Food For Thought, Managing People | 0 comments

“Did you try harder?!”

That was my favorite response when someone on my team came for help solving a problem… especially someone new. The response initially gets a surprised pause followed by a smile when she realizes it’s a joke. Eventually, people would start by “Yes Noor, I tried harder…” and continue with the issue at hand.

Little jokes like that lightened up the mood and added a little fun in our workplace. It was a piece of a puzzle of creating a great working atmosphere where people actually enjoyed coming to work. I loved it.

Here are some tips for injecting fun into your workplace… and improve performance while you’re at it.

Go The Extra Mile For Your Team

Posted by on Aug 9, 2013 in Featured, Food For Thought, Managing People | 4 comments

  I was in a shop the other day watching the manager give heat to one of his employees. As soon as the manager walked away, the employee started complaining to his colleague. As I watched the employees robotically do their work, it was clear they were unhappy. I started thinking about how important it is for managers to treat their teams well. Many companies preach about how important their employees are. Some deliver on that, but very few go the extra mile for their employees and do something extra ordinary. Some companies like Zappos built a culture that helped them become a billion dollar company. For me, treating...